Privacy Policy

Osprix is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using Osprix.com you consent to the practices described below.

Information Collection and Use

Osprix.com is hosted by BigCommerce, an eCommerce store front. BigCommerce hosts the store pages, ordering system, and order data. BigCommerce automatically collects order information but may only use this information in the aggregate. Please see the BigCommerce Privacy Policy for additional details on their information practices. We also maintain separate privacy documents for general customers and California residents.

We pledge not to “sell, share, or rent your personal information to any outside parties, except as outlined in this policy.” The data we collect includes names, addresses, telephone numbers, email addresses, and payment details in order to process your orders and provide service updates. Customers create an optional username and password for account access, and we encourage you to keep your login credentials confidential.

Check Out / Registration

The checkout process offers two pathways: guest checkout without registration, or creating an account. Registration requires contact information including name, email, phone, and street address. This data allows us to send order status notifications and communicate with you regarding customer service. Financial information enables billing for products and shipping. Customers may decline promotional emails by unchecking the opt-in box during ordering.

Choice / Opt-Out

Members can unsubscribe from promotional communications through any of the following methods:

Order

Order processing uses collected financial information such as credit card numbers. We share personal and financial data with merchant banks for authorization, protected by enhanced security systems. Third-party sharing remains limited to the specified circumstances outlined in this policy.

Cookies

The site uses cookies to customize web content based on your browser type. Rejecting cookies prevents shopping cart functionality. We do not share cookie-derived personally identifiable information with third parties, though our business partners use their own cookies beyond our control.

JavaScript Enabled

JavaScript supports real-time inventory levels, product reviews, site navigation, and image galleries. Disabling JavaScript substantially reduces the shopping experience.

Log Files

We use IP addresses to analyze trends and administer the site without linking them to personally identifiable information or sharing them with third parties.

Security

Osprix maintains PCI DSS compliance. Our security features include:

  • SSL encryption for all payment data during checkout.
  • Secure payment gateway processing.
  • Industry-leading secure servers.
  • PayPal Buyer Protection coverage for PayPal transactions.

Sharing

Third-party contractors perform order fulfillment, delivery, marketing, postal and email services, customer support, data analysis, and credit processing with restricted access to your information.

Contact Us

If you have any questions about this Privacy Policy, please contact us: